How Puget Collision is Transforming the Auto Repair Industry with CCC Technology
At Puget Collision, our mission is to create engaged and empowered teams dedicated to a culture of trust and collaboration. As we continue to grow and lead in the collision repair industry, we are committed to investing in cutting-edge technology to ensure the highest quality repairs and customer satisfaction. Our partnership with CCC® is a testament to that commitment, enabling us to enhance safety, efficiency, and transparency across all our locations.
A Growing Force in the Auto Repair Industry
Since our inception in September 2022, Puget Collision has (as of today’s date) expanded to over 50 locations across Washington, Oregon, Idaho, Colorado, and California. We have built our reputation on trust and excellence, acquiring both independent and franchise locations to serve our customers better. Our success is rooted in our core values: Proud, United, Grateful, Empowered, and Trusted.
The Importance of Scanning and Calibration
The automotive repair industry is evolving rapidly, with advanced vehicle technology making repairs more complex. At Puget Collision, we recognize that scanning and calibrations are crucial to ensuring a vehicle is properly restored. This commitment to safety starts with a pre-scan, followed by necessary repairs, and ends with a post-scan and calibration, aligning with Original Equipment Manufacturer (OEM) standards.
By implementing CCC®’s diagnostic workflow, we have achieved:
- Greater Accuracy: Ensuring each vehicle is repaired correctly by providing a clear, step-by-step process.
- Enhanced Transparency: Giving insurance partners and customers a detailed understanding of the repair needs and associated costs.
- Improved Compliance: Increasing our scanning and calibration rates by over 20%.
- Better Operational Performance: Reducing inefficiencies and increasing our bottom line through accurate repair processes.
A Partnership Built on Innovation and Trust
This partnership with CCC® and our collaboration with Aztec and Verify ensures that we meet OEM repair standards, protect our customers, and maintain strong relationships with insurance providers. Shortcutting safety is not an option—our commitment is to deliver safe, high-quality repairs that drivers can trust.
What This Means for Our Customers and Insurance Partners
For our customers, this means confidence that their vehicle is repaired with the latest technology and highest industry standards. For insurance companies, it means transparency, cost-efficiency, and a clear workflow that guarantees a properly restored vehicle. With CCC® as our technology partner, we continue to push the boundaries of innovation in the collision repair industry.
Looking to the Future
As we move forward, Puget Collision remains dedicated to leveraging advanced technology to enhance our services. We are excited about the future developments CCC® will bring to our industry and look forward to continuing to raise the bar in collision repair.
At Puget Collision, we take pride in delivering the industry’s finest communication, cutting-edge autobody technology, and expert-certified repairs. Safety, efficiency, and trust are at the core of everything we do.
