Riley Morgan. With over 15 years of experience in the collision repair industry, Riley brings a deep, hands-on understanding of every facet of body shop operations. Beginning her career as a Customer Service Representative, Riley has since held nearly every key role—from washing vehicles and managing parts to writing estimates, coordinating with insurance providers and customers, overseeing production, and leading both single and multi-location operations.

Guided by her leadership philosophy, “Without rules, we have chaos,” Riley embodies Puget Collision’s core value of trust—building strong teams, fostering accountability, and driving operational excellence across Washington.

Her comprehensive experience enables her to lead with empathy, precision, and insight—because she’s lived every role she now manages. Riley holds I-CAR certifications and is committed to ongoing professional development.